These Terms of Service (the “Terms”) are a binding agreement between you (and the entity you represent, if any) and Precision Touring, LLC (“Precision,” “we,” or “us”). They govern your access to and use of our websites, including getprecision.coand any tenant-branded site we operate, and our tour-management and carrier-portal software (collectively, the “Services”).
By creating an account, clicking “I agree,” signing in with a magic link, or otherwise using the Services, you accept these Terms. If you do not agree, do not use the Services.
Please read Section 13 carefully. It requires that disputes be resolved by binding individual arbitration and waives your right to participate in a class action.
1. Who May Use the Services
You must be at least 18 years old and able to form a binding contract. If you are using the Services on behalf of a company or other organization, you represent that you are authorized to bind that organization, and “you” refers to both you and that organization. The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
2. Accounts and Magic-Link Sign-In
We use email-based magic-link authentication. You are responsible for keeping your email account secure, for keeping your sign-in links confidential, and for all activity under your account. Notify us at security@getprecision.co as soon as you become aware of any unauthorized use.
You agree to provide accurate account information and to keep it current. We may suspend or terminate accounts that contain false or misleading information.
3. The Services — What Precision Is and Is Not
Precision provides software to help you plan, manage, and operate tours and to help motorcoach operators (“Operators” or “Carriers”) manage fleets, rates, availability, bookings, and dispatch. Precision is a software provider only.
You expressly acknowledge and agree that:
- Precision is not a transportation brokerwithin the meaning of 49 U.S.C. § 13102(2) or 49 C.F.R. Part 371, and does not arrange transportation for compensation between shippers and motor carriers;
- Precision is not a motor carrierwithin the meaning of 49 U.S.C. § 13102(14), does not own, lease, operate, or dispatch motor vehicles, and does not employ or contract drivers;
- Precision is not a freight forwarderwithin the meaning of 49 U.S.C. § 13102(8);
- Precision does not select carriers for any customer. Any carrier selection, contract, or dispatch decision is made solely by you. Carrier information displayed in the Services (including rates, availability, and ratings) is self-reported by Operators and is not verified by Precision;
- Precision is not a financial, accounting, tax, legal, insurance, or immigration advisor. Budget, settlement, per-diem, expense, and border-document features are informational tools only and do not constitute advice. Consult qualified professionals for advice specific to your situation;
- Operators are solely responsible for their compliance with all applicable U.S. Department of Transportation and Federal Motor Carrier Safety Administration requirements, including registration, operating authority, financial responsibility, driver qualifications, hours of service (49 C.F.R. Part 395), vehicle safety (49 C.F.R. Part 393), and motorcoach passenger safety standards; and
- Precision does not inspect equipment, verify drivers, or guarantee the safety, condition, performance, timeliness, or legality of any transportation service.
4. Customer Data and Your Content
“Customer Data” means information, documents, and files you or your authorized users submit to the Services, including tour and show data, fleet and rate data, contact information for crew, vendors and venues, advance-form responses, financial records, and uploaded documents (such as passports, work permits, tax forms, and insurance certificates).
You own your Customer Data. You grant Precision a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify, and process Customer Data solely as needed to provide the Services and to perform our obligations under these Terms. We may also use de-identified and aggregated data, where no individual or customer is identifiable, to operate, secure, analyze, and improve the Services.
You represent and warrant that you have all rights, consents, and lawful bases needed to provide Customer Data to us and to allow our processing as described in these Terms and our Privacy Policy. If your Customer Data includes personal information of crew, venue staff, vendors, guests, or any other third party, you represent that you have given any required notices and obtained any required consents.
5. AI Features
The Services include features powered by third-party large-language- model providers (the “AI Features”), including routing parsing, route optimization, an in-tour assistant, and techpack generation. When you use the AI Features, your prompts and the relevant Customer Data we send to the AI provider become “Inputs.” The provider returns “Outputs.”
- AI Outputs are produced automatically and may be inaccurate or incomplete. You are responsible for reviewing and verifying Outputs before relying on them for any consequential decision, especially involving safety, finance, immigration, or legal compliance.
- We contractually require AI providers not to use Inputs or Outputs to train their general models, and we do not use Customer Data to train any of our own models without your separate written consent.
- The AI Features do not make automated decisions with legal or similarly significant effects on any individual.
6. Acceptable Use
Your use of the Services is also governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. We may suspend or terminate access for violations.
7. Fees and Payment
Access to certain Services is free during our beta. When we begin charging, the applicable fees, billing frequency, and renewal terms will be set out in an order form, subscription page, or invoice. Unless stated otherwise: fees are quoted in U.S. dollars, are non-refundable except as required by law, are exclusive of taxes, and are billed in advance. If you fail to pay, we may suspend or terminate the affected accounts after written notice. You authorize us to charge your payment method for any subscriptions you start.
8. Privacy and Security
Our Privacy Policy and Cookie Policy explain how we collect and use personal information. To the extent we process personal information on your behalf as a processor or service provider, our Data Processing Addendum applies and is incorporated by reference. Our current list of sub-processors is at /sub-processors.
9. Intellectual Property
The Services, including all software, designs, text, graphics, logos, and the trademarks PRECISION TOURING, PRECISION, and related marks, are owned by Precision or our licensors and are protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services as permitted by these Terms during the period your account is active. You may not:
- copy, modify, reverse-engineer, decompile, or create derivative works of the Services;
- resell, sublicense, or commercially exploit any part of the Services;
- remove or obscure any notices in the Services;
- use the Services to build a competing product or to train a competing AI model;
- access the Services by automated means except through APIs we authorize.
Feedback you provide to us is non-confidential, and we may use it without restriction.
10. Third-Party Services and Integrations
The Services may interoperate with third-party services such as QuickBooks Online, mapping providers, and AI providers. Your use of those services is governed by their own terms and privacy policies, which you are responsible for reviewing. We are not responsible for third-party services or for any data they collect or process.
11. Warranty Disclaimer
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected, or that data, AI outputs, or third-party information displayed in the Services will be accurate, complete, or timely.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EACH PARTY’S AGGREGATE LIABILITY UNDER OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (USD $100).The exclusions and limitations in this Section do not apply to a party’s indemnification obligations, breach of confidentiality, infringement of the other party’s intellectual property, or fraud or willful misconduct.
Some jurisdictions do not allow certain limitations of liability; in those jurisdictions the limitations apply to the maximum extent permitted by law.
13. Disputes — Mandatory Arbitration and Class Waiver
Informal resolution. Before filing any claim, contact us at legal@getprecision.co with a written description of the dispute. We will try in good faith to resolve it within 60 days.
Binding arbitration.Except as stated below, you and Precision agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, before a single arbitrator. The seat of arbitration will be Lexington, Kentucky. The arbitrator may award any relief that a court could award, including injunctive relief on an individual basis.
Class action waiver. You and Precision agree that each party may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. If a court or arbitrator decides this waiver is unenforceable as to a particular claim, that claim (and only that claim) must be brought in court, and all other claims will remain in arbitration.
Exceptions.Either party may bring an individual claim in small-claims court in the county of the defendant’s principal place of business. Either party may also seek temporary or preliminary injunctive relief in court to protect intellectual property or confidential information.
30-day opt-out. You may opt out of this Section by emailing legal@getprecision.co within 30 days of first agreeing to these Terms, with your name, account email, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other Term.
14. Governing Law and Venue
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-laws principles, and by applicable U.S. federal law. Subject to Section 13, the state and federal courts located in Fayette County, Kentucky have exclusive jurisdiction over any Dispute not subject to arbitration, and each party consents to personal jurisdiction and venue there. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
15. Suspension and Termination
You may stop using the Services at any time. We may suspend or terminate your access (a) for material breach of these Terms not cured within 10 days of notice, (b) immediately for security or legal reasons, or (c) on 30 days’ notice for any other reason. Sections that by their nature should survive termination will survive.
On termination, you may export Customer Data within 30 days using the tools we make available; after that period we may delete Customer Data subject to the retention practices described in our Privacy Policy and DPA.
16. Indemnification
You will indemnify, defend, and hold harmless Precision and its officers, directors, employees, and agents from and against any third-party claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your Customer Data, (b) your use of the Services in violation of these Terms, the AUP, or applicable law, or (c) your selection or use of any Operator, carrier, or third-party service. We will provide prompt notice of the claim, give you control of defense and settlement (provided no settlement requires us to admit fault or pay money without our prior written consent), and reasonable cooperation at your expense.
17. Changes to the Services and Terms
We may modify the Services from time to time, including by adding, removing, or changing features. We may also update these Terms; if we make material changes, we will provide notice (for example, by email or in-product banner) at least 14 days before they take effect. If you do not agree to the change, you must stop using the Services before it takes effect. Continued use after the effective date means you accept the updated Terms.
18. Beta Features
Features identified as “beta,” “preview,” “early access,” or similar are provided as-is, may contain bugs, and may change or be discontinued at any time. The warranty disclaimer and liability limits in these Terms apply with full force to beta features.
19. Notices and Electronic Communications
You consent to receive notices from us electronically at the email address associated with your account. Notices to us must be in writing and sent to legal@getprecision.co or to Precision Touring, LLC, Kentucky, USA.
20. Miscellaneous
- Entire agreement. These Terms (with the AUP, DPA, Privacy Policy, Cookie Policy, DMCA Policy, and any order forms or additional terms you accept) are the entire agreement between you and Precision and supersede any prior agreements on the same subject.
- No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Severability. If a court finds any provision unenforceable, the remaining provisions will remain in effect.
- Assignment. You may not assign these Terms without our prior written consent; any attempted assignment is void. We may assign these Terms in connection with a merger, acquisition, or sale of assets, on notice to you.
- Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control.
- No agency. No partnership, joint venture, agency, or employment relationship is created by these Terms.
- Headings. Section headings are for convenience and do not affect interpretation.
- Third-party beneficiaries. There are no third-party beneficiaries to these Terms.
21. Contact
Precision Touring, LLC
Precision Touring, LLC, Kentucky, USA
Email: legal@getprecision.co